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DROPS

• WHEN ARE DROPS? NEW ITEMS ARE AVAILABLE ON THE FIRST FRIDAY OF THE MONTH AT 12PM EST

• HOW MANY ALBUMS ARE IN A DROP? WE ADD 8 NEW VINYLS EACH MONTH (INCLUDES A BUNDLE)

• HOW MANY OF EACH ALBUM IS AVAILABLE? WE ONLY STOCK ONE COPY OF EACH TITLE, FIRST COME, FIRST SERVED!

• WHY ONLY STOCK ONE OF EACH ALBUM? WE'RE NOT HERE TO HOARD RECORDS — ONE COPY OF EACH TITLE, ONE CHANCE TO SNAG IT!

• CAN I GET A SNEAK PEAK OF AN UPCOMING DROP? NOT YET, BUT COMING SOON!

• WILL OUT-OF-STOCK ALBUMS BE RESTOCKED? NO, THOUGH SOME ALBUMS MAY SHOW UP AGAIN IN FUTURE DROPS

• CAN I RESERVE A RECORD? NO, ALL PURCHASES ARE MADE AFTER THE DROP

• DO YOU SELL PREORDERS? NO, ALL RECORDS FOR SALE ARE ON HAND AND READY TO SHIP ASAP

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SHIPPING

• WHERE DO YOU SHIP? WE CURRENTLY OFFER SHIPPING TO THE UNITED STATES

• HOW MUCH IS SHIPPING? FREE! 

• WHO DO YOU SHIP WITH? ALL ORDERS ARE SHIPPED VIA USPS GROUND ADVANTAGE

• HOW LONG WILL IT TAKE TO GET MY ORDER? ORDERS ARE USUALLY DELIVERED 4-7 DAYS AFTER ORDERING

• CAN I TRACK MY ORDER? YES! ALL ORDERS COME WITH TRACKING

• CAN I INSURE MY ORDER? ALL ORDERS COME WITH INSURANCE INCLUDED!

• WHAT IF I NEVER RECEIVE MY ORDER? WE WILL PERSONALLY CONTACT USPS TO HELP RESOLVE THE MATTER

• WHERE DO YOU SHIP FROM? ALL ORDERS SHIP OUT FROM SAVANNAH, GA

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ORDERS & RETURNS

• WHAT IS YOUR RETURN POLICY? ALL SALES ARE FINAL, NO RETURNS OR EXCHANGES WILL BE ACCEPTED

• CAN I CANCEL MY ORDER? YES, ORDERS MAY BE CANCELLED UP TO 12 HOURS AFTER BEING PLACED (CONTACT US)

• CAN I ORDER PART OF A BUNDLE? NO, THE BUNDLE IS PURCHASED AS A WHOLE

• CAN I CHANGE MY SHIPPING ADDRESS AFTER ORDERING? YES! CONTACT US HERE --------------

• WHAT IF MY ORDER COMES DAMAGED? IF YOUR RECORD ARRIVES DAMAGED, PLEASE CONTACT US WITHIN 2 DAYS OF DELIVERY AND PROVIDE PHOTOS OF THE PACKAGE AND RECORD. PROPERLY DOCUMENTED DAMAGE WILL BE REVIEWED FOR A FULL REFUND 

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THE RECORDS

• ARE YOUR RECORDS NEW OR USED? ALL RECORDS ARE BRAND NEW AND FACTORY SEALED (UNLESS STATED OTHERWISE)

• CAN I REQUEST PHOTOS OF THE ACTUAL PRODUCT? YES! PLEASE FEEL FREE BY REACHING OUT HERE ---------

• CAN I CONTACT YOU WITH ANY QUESTIONS? YES! PLEASE FEEL FREE TO REACH OUT TO USE VIA -----------------